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ice5 Commerce Services and Support

Product Support

Product Support Information

Basic Technical Support is available free of charge during the 90 Day Risk-Free Trial via email and telephone during business hours to the US and Canada Only.If your outside the US and Canada, we will provide email support as long as you use english.

After the Risk-Free 90 Day trial has expired, technical support is only available to registered users via email and telephone during regular business hours. If you require after hours service, then you should purchase a extended service agreement. A extended service agreement gives you direct access to our programmers cell phones via text message or phone call.

To request support help via email, use the contact us page for now until we build a new technical support program module for this page. Or you can call 657-203-2340 PST -8GMT during business hours. From Sept to May, we are in on Saturdays, and will anwser the phone from 10AM to 4PM PST -8 GMT.


ice5 commerce technical documentation

NASE Standard Edition 2010 Technical Support and Documentation

NASE_2010_NET35_x86 and x64 Technical Support

First Time Installation on your Development Machine - Windows XP IIS6

 
 
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We've been making ecommerce and shopping cart components for over 10 years now. Most of our products are used in the infomercial industry for payment processing and shipping.

Our goal is to make ecommerce software that is simple and effective, yet powerful in processing and ease of use.

 
 
HKB Project Dashboard